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Patient Reference Group

Important Planning Application Change

Primary Care Extended Access Service

This service offers registered patients the opportunity to book an  appointment across North West Surrey with a GP from 6.00 -9.00 pm on weekdays and 9.00-12.00 on Weekends and Bank Holidays. To book an appointment you contact your GP practice as normal.

Here at Red Practice we are one of the Host sites and have these appointments available on Monday and Wednesday evenings. Also, Saturday mornings.

The other host sites are: 

Bedser Hub, Woking.

Studholme Medical Centre, Ashford.

Sunbury Health Centre, Sunbury.

Chertsey Health Centre, Chertsey.

Simple Wound Care Clinics are now available in Woking and Walton on Saturday mornings.

Leaflets are available in the surgery with more information or www.nicsfed.co.uk

See an NHS GP by Video with LIVI on your mobile or tablet.

Patients registered at The Red Practice can now see an NHS GP by video using the LIVI app.

See an NHS GP by video for medical advice, prescriptions or referrals.

get the LIVI app in the app store or visit www.livi.co.uk

Appointments are available from: Monday- Friday 8am-8pm

Saturday and Sunday 9am -12.

NO NEW REGISTRATIONS FROM MONDAY 13TH NOVEMBER 2017

The Red Practice regrets that it is not at present able to register NHS Patients.

This decision has been taken in order to ensure the practice can continue to safely provide NHS services to its currently registered patients.

The practice is not able to maintain a waiting list of patients who would like to register in the future.

Once The Red Practice is able to commence accepting NHS registrations, this information will be available at reception and on the practice website.

If you are not currently registered with an NHS General Practitioner locally, and need to see a doctor or a nurse, you can attend the local Walk-in-Centre in Woking or Ashford.

IMPORTANT NOTICE: Regarding Emails

Should you have any medical emergency or routine medical query, YOU MUST contact the practice directly by phone or make an appointment using the online facility where possible.  Please do not send the practice an email.

 

If we receive queries via email relating to ANY MEDICAL ISSUE, WE CANNOT RESPOND BACK VIA EMAIL AND YOUR CARE MAY BE DELAYED. 

 

Patients are encouraged for their own safety and to receive a prompt response to direct their query by calling the main surgery number and speaking to a Receptionist who can appropriately direct their call.

 

**EMAILS ARE CHECKED BY STAFF TWICE A DAY – ONCE IN THE MORNING AND ONCE IN THE AFTERNOON**

Welcome

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Friends and Family Test

You can use our survey on the I Want Great Care website to leave us feedback. Please click here to complete our online survey.

To see how we are doing please click here

 

Care Quality Commission 

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

(Site updated 07/12/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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