Red PracticeWalton Health CentreRodney RoadWalton-on-Thames, KT12 3LBTel: 01932 504410
This practice currently offers the following online services: • Book, cancel and check your appointment online (on the day appointments released at 7.30am)• Order repeat prescriptions
For more information please contact Reception.
See an NHS GP by Video with LIVI
Patients registered at The Red Practice can now see an NHS GP by video using the LIVI app. See an NHS GP by video for medical advice, prescriptions or referrals.
Get the LIVI app in the app store or visit https://www.livi.co.uk/
Appointments are available from:
It is now even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which will improve access to primary care services in North West Surrey.
This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at weekends at five locations across the local area.The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services. By working together in a new and different way local GP practices will be improving access to primary care appointments, making it even easier for local people to get the care and advice they need, at a time that’s convenient to them.These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice.
As these extra appointments are provided from four GP surgeries in the area and The Bedser Hub in Woking, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.
The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:
The Red Practice – Walton Health Centre (Rodney Road, Walton-on-Thames, KT12 3LB)
Studholme Medical Centre (50 Church Road, Ashford, TW15 2TU)
Sunbury Health Centre (Green Street, Sunbury-on-Thames, TW16 6RH)
The Bedser Hub, Woking Community Hospital (Heathside Road, Woking, GU22 7HS)
Chertsey Health Centre (Stepgates, Chertsey KT16 8HZ)
Extended Access covers GP appointments, physiotherapy assessments (for over 18s), blood tests (for over 18s) and simple wound care .
For more information about this new service and the North West Surrey Integrated Care Services federation see https://www.nicsfed.co.uk/
Consultations are by appointments only and can be booked online (with a username and password), in person or by telephone. Doctors do not have personal lists and you may see any doctor of your choice. Individual doctor's consultation times may vary. Generally, appointments are available between 08:30–12:00 and 15:00–18:00.
An appointment will normally be available within 48 hours although, if you specify a particular doctor you may have to wait longer. Where possible we offer continuity of care to patients, whereby you can see the same doctor each time.
We offer a range of early morning, late evening and Saturday appointments with both doctors and nurses.Tuesdays (3 per month)
18:30-19:30 (GP)18:30-20:00 (Nurse)Wednesdays
07:30-08:00 (Nurse)07:30-08:00 (2 GP's)
Thursdays & Fridays
07:30-08:00 (Nurse)Saturday (1 per month)07:30-10:00 (GP)
Urgent cases will be seen on the same day.Please telephone the reception from 8:30 am onwards to request an urgent appointment.
Routine appointments can be pre booked up to 2 weeks in advance subject to availability.
Emergency appointments are available on the day.
Children under the age of 16 years must be accompanied by an adult. Please remember to make a separate appointment for each person who needs to see the doctor or the nurse.
Please inform us if you are unable to keep your appointment so that it can be offered to another patient and is not wasted.
If you require a home visit please request it before 10:30 am. Visits are usually performed between 12:30pm and 3pm.
Please bear in mind that, on average, home visits take 4 times as long as consultation in surgery. For this reason we ask our patients to attend the practice if at all possible. Lack of transport is not an adequate reason for a visit.
It may not always be possible for the GP of your choice to carry out the home visit.
Illness that lasts a week or less does not require a certificate from the doctor.
In this period you can fill in a sick certificate SC2, which you can obtain from the reception desk or from your employer or DHSS office.
If you are self employed this certificate is again available from the reception desk.
If your employer or your insurance scheme requires a doctor’s certificate to cover the first week of illness then that can be issued as a private certificate for which a charge is payable.
A receipt will be issued and your employer may provide you with a refund.
Illness that last more than a week usually require an NHS certificate known as a Med 3 or Med 5 for which you will have to see a doctor either at the hospital or at the surgery.
There is no charge for these certificates.
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