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Latest News

6.6.19 TRY THE NEW 'NHS APP' 

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

7.3.19 INTERPRETATION / TRANSLATION SURVEY

Dear Patients:

We really want to hear your thoughts on what a good interpreting and translation service could look like for you when attending your GP practice.  

Please click here to complete the survey and share your views.

-          In English – https://www.smartsurvey.co.uk/s/T3PRW/

Chcielibyśmy poznać Państwa zdanie na temat tego, jak powinny wyglądać dobre usługi tłumaczenia podczas wizyt w przychodni. Prosimy kliknąć tutaj, aby wypełnić ankietę i przekazać swoje opinie.

-          In Polish – https://www.smartsurvey.co.uk/s/QQ4LT/

ہم حقیقت میں اس بارےمیں آپ کی رائےجاننا چاہتےہیں کہ اپنی جی پی پریکٹس پرحاضرہوتےوقت آپ کےلئےمترجم اورترجمہ کی اچھی خدمت کس طرح کی ہوسکتی ہے۔ سروے مکمل کرنےاوراپنےخیالات کا اشتراک کرنےکےلئے برائےمہربانی یہاں کلک کریں۔

-          In Urdu - https://www.smartsurvey.co.uk/s/E2NGL/

ਅਸੀਂ ਸੱਚਮੁੱਚ ਇਸ ਬਾਰੇ ਤੁਹਾਡੇ ਵਿਚਾਰ ਸੁਣਨੇ ਚਾਹੁੰਦੇ ਹਾਂ ਕਿ ਤੁਹਾਡੇ ਲਈ ਆਪਣੀ GP(ਜੀ.ਪੀ) ਪ੍ਰੈਕਟਿਸ ਵਿੱਚ ਆਉਣ ਵਾਲੇ ਸਮੇਂ ਵਿੱਚ ਵਧੀਆ ਦੁਭਾਸ਼ੀਆ ਅਤੇ ਅਨੁਵਾਦ ਸੇਵਾ ਕਿਸ ਤਰ੍ਹਾਂ ਦੀ ਹੋ ਸਕਦੀ ਹੈ ਕਿਰਪਾ ਕਰਕੇ ਸਰਵੇਖਣ ਭਰਨ ਅਤੇ ਆਪਣੇ ਵਿਚਾਰ ਸਾਂਝੇ ਕਰਨ ਲਈ ਇੱਥੇ ਕਲਿੱਕ ਕਰੋ

-          In Punjabi - https://www.smartsurvey.co.uk/s/5Y0MJ/

Siamo interessati a conoscere le tue opinioni in merito a quello che ritieni possa essere un servizio d’interpretariato e traduzione ideale quando ti rechi dal tuo medico curante (GP). Fai clic qui per completare il sondaggio e condividere le tue opinion

-          In Italian-  https://www.smartsurvey.co.uk/s/BNAR1/

我們希望了解當您到全科醫生診所就診時,您認為哪些口譯和筆譯服務對您有益。請按一下此處以完成本次調查並與我們分享您的看法。

-          In Chinese - https://www.smartsurvey.co.uk/s/K1H3L/

2.1.19 CHANGE TO APPOINTMENT BOOKING SYSTEM

The Red Practice is constantly striving to improve access for our patients to appointments. With this in mind we have introduced a new system from Wednesday 2nd January 2019. 

We will no longer be offering on the day appointments to patients that queue up in the morning.  This will free up our reception staff to answer the phone and mean that appointments are allocated to the most urgent patients on the day. Therefore no more need to queue up in the cold! 

All appointments for the day will be available to book either online from 7.30am via our website or by telephone from 8.30am. Additional appointments are released at 8.30am for those patients who prefer to book by telephone.

We have increased our availability and type of appointments :

Extended access appointments with evening and weekend appointments including Physiotherapy and Nurse appointments

LIVI App - free online video consultation with a NHS GP at a time to suit you via your smart phone or tablet. 

Please ask the receptionists about these options.

We are confident that this new system will free up more urgent appointments for patients who are unwell as well as offering more pre bookable appointments.

So from now onwards please do not queue for an appointment at the health centre before it opens, as you will not be able to make an appointment with the receptionist for that day.

Many Thanks for your cooperation in this matter.

The Red Practice

 
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